Justin Fernandez
Founder and Operator, Horizon Business Hub
Justin Fernandez owns Horizon Business Hub (digital infrastructure for SMBs), Horizon Pack and Ship (two-location retail shipping), and Horizon Print Shop. He architects the agency stack from inside an actively-running multi-unit operation rather than from a consulting chair.
Background
Justin owns Horizon Pack and Ship, with retail shipping locations in Radcliff and Elizabethtown. He also owns Horizon Print Shop and Horizon Business Hub, the agency arm that delivers Managed Operations for SMBs. Justin builds a single integrated system that orchestrates 10-plus platforms across customer relationships, web presence, and security, the same stack the retail businesses run every day. He meets owners where they are, identifies the specific bottleneck choking growth, and removes it. The result is a business that runs cleaner, closes faster, and stops losing revenue to gaps the owner never had time to see. Nothing ships to a client that hasn't first been proved on Horizon's own books.
He served 15 years in the U.S. Army as a Sergeant First Class, with two deployments to Afghanistan in support of Operation Enduring Freedom as a maintenance and logistics advisor on 12-man teams supporting Afghan Kandak commanders and the Ministries of Interior and Defense.
Recent client outcomes from the Horizon Business Hub stack: a Hardin County roofer added 18 jobs in a single storm season from automated follow-up. A local plumber cut office admin by 15 hours per week with one workflow change. A Hardin County landscaper tripled Google reviews in 90 days. Horizon Pack and Ship scaled from one to two locations in 10 months, moved over 750 shipments in year one, and supports government contract winners with managed logistics.
He's a member of the Hardin County Chamber of Commerce and the Radcliff Small Business Alliance.
Expertise
Justin's authority on small-business marketing systems comes from building and operating the same systems for his own retail and service businesses. The Managed Operations stack Horizon Business Hub sells to SMB clients is the same stack that runs Horizon Pack and Ship's two locations every day, processing thousands of packages monthly across UPS, FedEx, USPS, and DHL. This direct-operator track record distinguishes Horizon Business Hub from agencies built around consulting frameworks alone.
Credentials
- U.S. Army Veteran, Sergeant First Class, 15 years of service. Two OEF deployments as a maintenance and logistics advisor.
- Senior Information Security Officer at a multi-campus higher-education district. Endpoint security and multi-vendor security stack governance.
- MS, Cybersecurity
- DBA candidate, Strategic Management
- BS, Business Management
- Notary Public, Commonwealth of Kentucky
- Horizon Pack and Ship is an authorized UPS, FedEx, DHL Shipping Outlet and a USPS Approved Postal Provider.
Memberships
- Hardin County Chamber of Commerce
- Radcliff Small Business Alliance
Areas of expertise
Recent articles
Customer Onboarding Welcome Sequence: The 3-Step System That Lifts Reviews 18% and Doubles Referrals
How a Hardin County HVAC Shop Recovered $12K/Month in Missed Revenue
Roofer Storm Season Case Study: 18 Extra Jobs From Automated Follow-Up
How a Hardin County Plumber Cut Office Admin 15 Hours/Week With One Workflow Change
Landscaper Google Reviews Case Study: How a Hardin County Shop Tripled Reviews in 90 Days
What is a CRM? A Plain-English Explanation for Hardin County Business Owners (2026)
How to Set Up Google Business Profile for Your Elizabethtown Business (Step by Step, 2026)
Electrician After Hours Leads Case Study: How a Hardin County KY Electrician Reclaimed 30 Leads with Missed Call Text Back
